Return Policy
At Trezor, we want you to be fully satisfied with your purchase. If something isn’t right, here’s how we handle returns:
Eligibility
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Returns are accepted within 14 days of delivery.
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Items must be in original condition — unworn, unwashed, and with all tags attached.
Non-returnable Items
Please note, we cannot accept returns for:
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Customized products
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Clearance or sale items
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Worn or used products
Refunds
Once your return is received and inspected, we will notify you of approval.
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Approved refunds will be issued to your original payment method within 5–10 business days.
Return Shipping
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Customers are responsible for return shipping costs.
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We recommend using a tracked shipping service to ensure safe delivery.
To Request a Return
Please contact us at support@trezorstore.com with your order number and the reason for your return.