Return Policy

At Trezor, we want you to be fully satisfied with your purchase. If something isn’t right, here’s how we handle returns:

Eligibility

  • Returns are accepted within 14 days of delivery.

  • Items must be in original condition — unworn, unwashed, and with all tags attached.

Non-returnable Items

Please note, we cannot accept returns for:

  • Customized products

  • Clearance or sale items

  • Worn or used products

Refunds

Once your return is received and inspected, we will notify you of approval.

  • Approved refunds will be issued to your original payment method within 5–10 business days.

Return Shipping

  • Customers are responsible for return shipping costs.

  • We recommend using a tracked shipping service to ensure safe delivery.

To Request a Return

Please contact us at support@trezorstore.com with your order number and the reason for your return.